The business was started as one of the first on-line stores
selling paper processing machines (paper folders, folder inserters, pressure
sealers, cutters, bookletmakers, shredders) by owner Ron Crittenden, in 1999.
Prior to starting the business, Ron worked as an attorney,
restaurant owner, computer consultant, Apple Computer's advisor to the legal
industry, and a custom database-website designer. He worked with the
manufacturer of a unique folding machine and became interested in the industry.
He travelled to the manufacturers, became knowledgeable about the products and
started this business.
The goal of the PaperFolder Co. is to provide expert advice
in selecting from a large inventory of quality paper-processing machines
suitable for office or print shop use at modest prices. These machines are hard
to find outside of very large cities, and often the selection and expertise are
not great. Similarly, many websites sell machines on line, but few have
dedicated experts to help you pick the right machine and provide service.
We think of ourselves as consultants, not sales people. We
try to provide you with complete information to make an informed decision. We
also try to do that in our information on the web, which includes large
pictures, detailed information, videos, and user manuals.
If you have any volume, you will save time and money with
the right paper processing machine. For instance, you can lease a machine that
folds and inserts letters into an envelope and seals it starting at $160 (click
to see the Formax FD 6102 folder-inserter.) You and your employees will be much
CALL US FOR THE BEST MACHINE AT THE BEST PRICE
The quickest way to find the best machine for your needs is
to call. We answer the phone M-F 8am-5:30pm ET personally. It will save you a
lot of time and insure that the machine you buy suits your needs.
Most people know very little about these machines or why one
machine is better than another for a particular application. We strive to
provide the best possible advice and support with honest opinions about the
When you call, Ron, Claudia or Valerie will answer the
phone. We know a lot about the machines we carry and what they can and cannot
do. If you stump us with a question, we will find the answer. It happens, but
not often. We will give you
friendly, expert advice. We may recommend that you send samples for testing to
make sure they work. In many cases we can provide a webinar of your samples
running on the machine we recommend. You can ask questions just like your were
One of the advantages of working with us is our very large
selection of products and technicians in any given area of the country. In
contrast, a local dealer generally carries very few brands, and may or may not
have good service. If the dealer goes out of business, you are stuck. We are
affiliated with a nationwide service company with multiple techs in most areas.
If you are unhappy for any reason with one of them, you can call us, and we
will coordinate with the service company and the manufacturer to get your
service done to your satisfaction. Check out our Service and Support page for a
map of locations.
All of our products come with a manufacturer's warranty.
Some more expensive machines also come with on-site setup and training, with
the option to add an annual service agreement.
Even if you have an existing machine, we can normally
arrange for on-site service through our affiliated service company. Call us for