Contact the Paperfolder Co.

The PaperFolder Co.
7340 Park Lake Drive
Dexter, Michigan 48130

Toll-Free Phone: 800-520-6008
Fax: 206-888-6219

Sales email: sales@paperfolder.com

Support email: help@paperfolder.com


PURCHASE ORDERS

We accept purchase orders. Call, Fax or Email.

SALES & SUPPORT QUESTIONS

Email or call our toll-free line. A knowledgeable, real person answers.

GOVERNMENT PURCHASES

We do business with federal, state and local governments. We can offer GSA pricing on many products, but our regular price is often less expensive. Call us for a comparison.

Our DUNS number is 805277878. Cage Code is 3H1Z3.


About PaperFolder.com

ABOUT US

The business was started as one of the first on-line stores selling paper processing machines (paper folders, folder inserters, pressure sealers, cutters, bookletmakers, shredders) by owner Ron Crittenden, in 1999.

Prior to starting the business, Ron worked as an attorney, restaurant owner, computer consultant, Apple Computer's advisor to the legal industry, and a custom database-website designer. He worked with the manufacturer of a unique folding machine and became interested in the industry. He travelled to the manufacturers, became knowledgeable about the products and started this business.


WHY US?

The goal of the PaperFolder Co. is to provide expert advice in selecting from a large inventory of quality paper-processing machines suitable for office or print shop use at modest prices. These machines are hard to find outside of very large cities, and often the selection and expertise are not great. Similarly, many websites sell machines on line, but few have dedicated experts to help you pick the right machine and provide service.

We think of ourselves as consultants, not sales people. We try to provide you with complete information to make an informed decision. We also try to do that in our information on the web, which includes large pictures, detailed information, videos, and user manuals.

If you have any volume, you will save time and money with the right paper processing machine. For instance, you can lease a machine that folds and inserts letters into an envelope and seals it starting at $160 (click to see the Formax FD 6102 folder-inserter.) You and your employees will be much happier.


CALL US FOR THE BEST MACHINE AT THE BEST PRICE

The quickest way to find the best machine for your needs is to call. We answer the phone M-F 8am-5:30pm ET personally. It will save you a lot of time and insure that the machine you buy suits your needs.

Most people know very little about these machines or why one machine is better than another for a particular application. We strive to provide the best possible advice and support with honest opinions about the machines.

When you call, Ron, Claudia or Valerie will answer the phone. We know a lot about the machines we carry and what they can and cannot do. If you stump us with a question, we will find the answer. It happens, but not often. We will give you friendly, expert advice. We may recommend that you send samples for testing to make sure they work. In many cases we can provide a webinar of your samples running on the machine we recommend. You can ask questions just like your were there.


SERVICE

One of the advantages of working with us is our very large selection of products and technicians in any given area of the country. In contrast, a local dealer generally carries very few brands, and may or may not have good service. If the dealer goes out of business, you are stuck. We are affiliated with a nationwide service company with multiple techs in most areas. If you are unhappy for any reason with one of them, you can call us, and we will coordinate with the service company and the manufacturer to get your service done to your satisfaction. Check out our Service and Support page for a map of locations.

All of our products come with a manufacturer's warranty. Some more expensive machines also come with on-site setup and training, with the option to add an annual service agreement.

Even if you have an existing machine, we can normally arrange for on-site service through our affiliated service company. Call us for a quote.